Privacy Policy
At Spunkz Shoes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us in any way.
By using our website or services, you agree to the terms of this Privacy Policy. Please read it carefully.
1. Information We Collect
We collect the following types of information when you interact with our website or purchase our products:
- Personal Information: When you make a purchase, create an account, or contact customer service, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.
- Technical Data: We may collect technical data such as your IP address, browser type, device information, and browsing behavior on our website through cookies or other tracking technologies.
- Payment Information: When you make a purchase, we collect payment details, including credit card information, processed through a secure third-party payment gateway.
- Communication Data: If you contact us, we collect information regarding your inquiries, feedback, or other communications with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including sending order confirmations, shipping updates, and customer support.
- To personalize your experience and improve our website, product offerings, and services.
- To send marketing communications, such as promotional emails and newsletters (you can opt-out of these at any time).
- To respond to your inquiries and provide customer service.
- To process payments securely and detect fraudulent activity.
- To comply with legal obligations and resolve disputes.
3. How We Share Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist us with payment processing, shipping, data analysis, marketing, and other services.
- Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Spunkz Shoes, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We implement a variety of security measures to protect your personal information. However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your preferences and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request to view the personal information we have about you.
- Correction: You can update or correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
- Opt-out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email.
To exercise any of these rights, please contact us at +919876307073.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting the updated policy on our website. Please review this policy regularly to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: sales@spunkzshoes.com
Phone: +919876307073
Address: Inside Talwar Knitters premises Pandori Waraich, near Escort Hospital
Thank you for choosing Spunkz Shoes!